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Shipping Refund & Returns Policy
At SonGyan Wear, we want you to have the best shopping experience. If you’re not completely satisfied with your purchase, we offer a 14-day return policy from the date of delivery.
Shipping Policy
- Order Processing Time: All orders are Delivered within 5-7 business days after the order is placed.
- Estimated Delivery Time: Delivery typically takes 5 to 7 business days from the date of dispatch, depending on your location.
- Shipping Charges: Any applicable shipping charges will be mentioned at checkout.
- Tracking Information: Once your order is dispatched, you will receive a tracking ID via email/SMS to monitor your package.
How to Initiate a Return?
- Contact Us at sonu@songyanwear.life or call +91 8882512179 with your order details.
- Our team will guide you through the return process and provide the return address.
- Ship the item back to us in secure packaging to avoid damage.
Refund Process:
- Once we receive and inspect the returned item, we will process your refund within 5-7 business days.
- Refunds will be credited to the original payment method.
- Shipping charges (if any) are non-refundable unless the item was damaged or incorrect.