FAQs

FAQs

FAQ

We provide customer support via phone and email to assist with orders, payments, shipping, returns, and any queries you may have. Feel free to contact us at +91 8882512179 or sonu@songyanwear.life, and we’ll be happy to help!

If you ordered multiple items, they may be shipped separately due to stock availability or different warehouse locations. You will receive an email with tracking details for each shipment.

If you receive a damaged or defective product, please contact us within 48 hours of delivery with clear photos of the issue. We will arrange a replacement or refund as per our return policy.

Yes, we offer easy exchanges for sizing or product issues within 7 days of delivery. The item must be unused, with original tags and packaging. Contact our support team to initiate an exchange.

Please ensure the discount code is valid, not expired, and meets the order requirements (such as minimum purchase amount). If the issue persists, contact our support team for assistance.

Currently, we offer standard shipping for all orders, but we are working on adding express shipping options soon. If you need urgent delivery, reach out to us, and we’ll do our best to accommodate your request.